Joined
·
12 Posts
Just thought I would give a heads up, last week my key would not come out of the ignition. Unable to leave the car - I headed straight to the dealer. Took them about 15 min to get the key out and once they got it out it would not start.
Fast Forward to about 2 hours later, they found it needed 4 updates, did the one they thought was the problem and told me I should schedule an appointment for the other 3 as they would take an additional 3 hours or so. In the meantime, the update did not fix the problem so they decided my key fob was bad and ordered a new one.
Said they would put me in a loaner if they had any available but none were - he did say I could call if I continued to have issues and they would put me in a loaner but fingers crossed it doesn't happen again and we will call you when the fob comes in.
Next day it did it to me again so I called and they put me in a loaner. I called yesterday to follow up on the status of my vehicle. I was told the expected delivery date of the fob will be the 12th.
It takes approximately 8 business days to get a key fob for these babies!
Fast Forward to about 2 hours later, they found it needed 4 updates, did the one they thought was the problem and told me I should schedule an appointment for the other 3 as they would take an additional 3 hours or so. In the meantime, the update did not fix the problem so they decided my key fob was bad and ordered a new one.
Said they would put me in a loaner if they had any available but none were - he did say I could call if I continued to have issues and they would put me in a loaner but fingers crossed it doesn't happen again and we will call you when the fob comes in.
Next day it did it to me again so I called and they put me in a loaner. I called yesterday to follow up on the status of my vehicle. I was told the expected delivery date of the fob will be the 12th.
It takes approximately 8 business days to get a key fob for these babies!